Known Issue: Back Command Unresponsive After Failed Search in Big Box

Summary

When using the search shortcut in Big Box, if the search query returns no results, the back command fails to return the user to the previous section. This leaves the user stuck on the search screen unless they have an alternative shortcut mapped to navigate to another section.

Affected Versions
13.20

Steps to Reproduce

1. Open Big Box and navigate to any section

2. Activate the search function using its mapped shortcut.

3. Enter a search term that does not return any results.

4. Attempt to use the mapped back command (e.g., a button on a controller or keyboard shortcut).

5. Observe that the back command does nothing, leaving the user stuck on the search screen.

6. Try entering a different search term that does return results and press the back command.

7. Observe that in this case, the back command works correctly, returning the user to the previous section.

Expected Behavior

• When performing a search, regardless of whether results are found or not, the back command should always function consistently.

• If no search results are found, pressing the back command should return the user to the previously active section, just as it does when results are present.

Actual Behavior

• If search results exist, the back command correctly returns the user to the previous section.

• If no results exist, the back command does nothing, effectively trapping the user on the search screen.

  The only way to exit the search screen in this scenario is by using a mapped shortcut to a different section, which may not always be available.

Reproducibility

✅ Consistently reproducible when searching for terms with no results.

Workaround

• Users with a direct navigation shortcut to another section (e.g., a mapped key to “Games” or “Platforms”) can bypass the issue.

• If no such shortcut exists, users must restart Big Box to escape the search screen.

Proposed Fix

Ensure that the back command functions consistently, allowing users to return to their previous section even when a search yields no results.